Julie Capu - Canvas

We offer free shipping on all orders. Orders are typically shipped within 5-7 business days, and delivery time varies depending on location. Once your order has shipped, we will provide you with a tracking number to track your package.

At ZeroniPrints, we understand that sometimes customers may need to return their orders. Therefore, we have created the following return policy to ensure customer satisfaction and fairness for both parties.

1. Returns

We accept returns within 30 days of the delivery date for any damaged, defective, or incorrect products. If you wish to return your product, please contact our customer support team at zeroniunlimited@gmail.com to initiate the return process.

2. Refunds

If your return is approved, we will issue a full refund for the purchase price of the product. Please note that we do not refund any shipping or handling fees.

3. Exchanges

If you receive a damaged or incorrect product and would like to exchange it for a new one, please contact our customer support team at zeroniunlimited@gmail.com. We will be happy to send you a replacement product at no additional cost.

4. Shipping
   

If you are returning a product, you will be responsible for the cost of shipping it back to us. We recommend using a shipping method with tracking and insurance, as we cannot be responsible for any products that are lost or damaged during the return process.

5. Processing time

Once we receive your returned product, we will process your refund or exchange within 10 business days. Please note that it may take up to 7 business days for the refund to appear on your account, depending on your bank or credit card company.

Thank you for choosing ZeroniPrints. If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer support team at zeroniunlimited@gmail.com.